Frequently Asked Questions
Where are you located?
Conveniently located at 18 Crow Canyon Ct., Suite 320, San Ramon.
What are the Hours of Operation?
Centerpoint Learning is the most flexible Learning Center, accommodating most schedule requests, though the majority of my students attend Monday-Thursday 10:00 am-10:00 pm and by appointment Friday-Sunday.
Is Centerpoint Learning open year round?
Yes, I offer numerous summer programs in addition to regular tutoring programs. Summer is a great time to prepare for standardized tests such as ACT and SAT, when students are not busy with their school work. Oftentimes, those who continue with Centerpoint Learning over breaks are better prepared for their next year’s course load and do not struggle to get back into the school routine.
Can we visit Centerpoint Learning?
I would love to schedule a tour so I can meet you and your child and show you how I can help your child reach his or her potential. Contact me at (510) 828-5738 or email@example.com
Is there an Enrollment Fee?
No! Enrollment is always FREE with Centerpoint Learning.
Do you require Placement Testing?
Centerpoint Learning does not require that students take placement tests, though I do offer them.
How long is a tutoring session?
Generally, learning sessions are one hour, but if students feel they need extra time I gladly accommodate them whenever possible. Half hour and 45-minute sessions are also options.
What are your rates?
Rates vary with the types of services provided. Please view my Services & Rates page.
What is your payment policy?
All tutoring sessions must be prepaid. Payment methods include: Master Card or Visa via Intuit Payment Solutions, Check or Cash. Clients may pay tuition directly online using direct bank account withdrawal (ACH) credit cards or direct bank account withdrawal (ACH). Intuit Payment Solutions is easy, safe and hassle free:
1. Available online 24/7 from the convenience of your home, office or anywhere you can access the Internet.
2. Make one-time payment or set up automatic recurring payments
3. Get immediate email confirmation and easy access to view payment history
What if the student is sick the day of his/her session?
Make up sessions may be scheduled for missed appointments only if a call, text, or email is is used to communicate the request by 10 a.m. the day of the scheduled appointment. Late cancellations and no shows will incur regular session charges.
What if we go on Vacation?
No problem! A notice of 1 week must be given prior to vacation in order to be excused from missed sessions.
What if we need to terminate our enrollment in the middle of the month?
I will miss you, but should you decide to terminate my services at any time, I will be happy to provide a refund for any unused sessions.
What ages do you Tutor?
Centerpoint Learning welcomes all age levels from Pre-K-12 and Adults.
What Subjects do you offer?
I offer academic support in most all subjects: Math, Science, Language Arts, Social Studies, Spanish… For a more complete list of topics view my Services & Rates page.
Do you tutor Honors and AP Subjects?
Yes! Centerpoint Learning offers academic support in most all Honors and Advanced Placement subjects.
Do you offer preparation for the college entrance exams?
Yes, I offer preparation for the PSAT, SAT, SAT II Subject Tests, GRE, and ACT.
Preparation begins with a complimentary initial assessment, for which I provide a detailed score report. I then design a customized plan based on the student’s strengths and challenges. Students learn strategies to tackle each problem type, while reviewing key concepts. Along the way, students are reevaluated and study plans are adjusted accordingly to maximize student progress.
Do you offer any other Standardized Test Prep?
Yes, I offer preparation for the High School Exit Exam (CAHSEE) along with preparation for various private school entrance exams: ISEE, HSPT, CBEST, and others. I also offer preparation for the GED.
What is your philosophy about learning?
View my Philosophy on the Welcome page.
What curriculum do you use?
Centerpoint Learning is unique in that I use fully customized curriculum designed to meet the needs of individual learning styles. Clients may request specific curriculum that matches their school’s curriculum, or Centerpoint Learning can provide customized curriculum and learning manipulatives.
Can you help students with ASD, CP, AD/HD, Dyslexia, Auditory or Visual Processing Disorder, or other Learning Differences?
Yes, I stay up to date on the most effective teaching strategies for cognitive diversity. Centerpoint Learning offers innovative multi-modal curriculum and learning manipulatives, designed to maximize the learning potential of individuals with learning challenges.
My child is having difficulty in school and we have tried everything, including after school tutorial, online tutoring, and home tutoring. What can you do differently?
The reasons why a student is not reaching his/her full potential in school can be as diverse as a student’s learning style. Centerpoint Learning can help on a number of levels. I refer to a Licensed Educational/Clinical Psychologist who can provide a full array of diagnostic testing to investigate the possibility of a learning disability/disorder. Upon completion of the testing, clients are provided with a comprehensive report and detailed recommendations for building a successful education plan. I can provide Family-School Partnership Support to ensure that the student’s academic needs are being met and understood by all parties involved in their education. Finally, your child will benefit from the enriching one-to-one instruction provided by an experienced Educational Therapist who undergoes continuous training in cognitive diversity and effective teaching strategies.
What can parents do?
The work that I do and the work that schools do with children cannot replace the all-important role of the parent(s). You are your child’s biggest advocate and best chance for success. If you need any guidance I would love to help.